Terms & Conditions:
By completing payment, you are agreeing to all terms & conditions.
Planning Fee Policy: To reserve the services of North & Leisure, the contract must be signed and a non-refundable and non-transferable planning fee of $350.00 is due. The planning fee is to ensure we are paid for our time whether or not you finalize your booking with us. This covers our time in consultation, research, pricing and support before, during and post travel.
Trip Payment Policy: To book your travel package, unless otherwise stated on the proposal, North & Leisure requires a 25% non-refundable deposit. Final balance will be due 60 days prior to the first day of service booked. In the event a different payment policy applies, it will be noted on your itinerary and in the notes section of your invoice.
No accommodation or other service will be held or booked until payment is received. All of the above is subject to availability. In the event that any portion of your itinerary is unavailable at time of booking, North & Leisure will make alternate suggestions and re-price the trip accordingly. If suggested changes are not accepted by client, then the deposit will be refunded.
Trip Cancellation Policy:
All deposits made are non-refundable. Cancellations received 30 days or more prior to departure will be refunded any payment, excluding the deposit amount. Cancellations within 30 days prior to departure, will be 100% non-refundable. This cancellation applies unless otherwise stated. All cancellations must be received in writing, and we will require you to sign a cancellation contract.
If you would like to change any details of your booking after it has been confirmed, we will do out best to accommodate. All changes are subject to a $50 revision fee, plus any costs associated with making the change.
Should you wish to alter your travel arrangements in any way after arriving to your destination, we will do our best to accommodate you. However, North & Leisure cannot guarantee that such alterations will be possible. Any ‘In-Country’ changes that are made will be subject to a revision fee of $100 for each individual reservation that is altered.
These are the Payment, Cancellation and Revision Policies unless otherwise stated. Any trip specific policies will be included on your trip proposal and the notes section of the invoice.
Travel protection and insurance is strongly recommended to protect your investment. Unless specifically noted, travel insurance is not included in the cost of the itinerary.
North & Leisure does not own or operate any property or entity which is to or does provide goods or services for your trip, including, for example, lodging facilities, transportation companies, local ground operators, etc. All such persons and entities are independent contractors. North & Leisure does not accept any liability for any loss, claim damages (direct or indirect, incidental, special or consequential, including but not limited to lost profit or lost savings), accident, delay, omission or act whether negligent or otherwise on the part of a supplier of facilities for travel or any representative, employee, agent or servant of a supplier of facilities for travel.